Digital Tools for Small Businesses
Practical tools for managing customers, data, communication and
everyday digital work more securely and efficiently.
A course for small business owners, professionals and local
businesses that mainly use a phone, WhatsApp, email, social
media and a personal computer for their work.
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Customers, WhatsApp and privacy: basic GDPR,
groups, visible numbers, individual messages, broadcast lists,
CC and BCC, photos, consent and handling mistakes.
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Computers, cloud and security: separating
personal and professional use, passwords, two-factor
authentication, cloud storage, secure document sharing,
backups, loss and technical failure.
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Email and organisation: inbox setup, folders,
filters, search, customer and appointment management,
quotations, invoices, templates, calendars, reminders and
reducing repetitive tasks.
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Social media and artificial intelligence:
Facebook and Instagram, profiles, permissions, account access,
content, AI for texts, ideas and translations, prompts,
protecting business data and checking results before
publication.
Complete course: €129 per person
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